This website is operated by DESIGN DECODED LLC d/b/a "Decoding Your Design". Throughout the site, the terms "we", "us", and "our" refer to DESIGN DECODED LLC.

DESIGN DECODED LLC offers this website, including all information, tools, digital products, and services (collectively, the "Services"), to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. These terms apply to decodingyourdesign.com, academy.decodingyourdesign.com, and any related subdomain we operate.

By visiting our site or purchasing something from us, you engage in our Services and agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the site, including without limitation browsers, customers, and contributors of content.

Please read these Terms carefully before accessing or using our Services. By accessing or using any part of the website or Services, you agree to be bound by these Terms. If you do not agree to all of the Terms, then you may not access the website or use any Services.

Any new features or tools added to the website are also subject to these Terms. We reserve the right to update or change these Terms at any time by posting updates on this page. Your continued use of the website following any changes constitutes acceptance of those changes.

Section 01Website Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence.

You may not use our products or Services for any illegal or unauthorized purpose, or violate any laws in your jurisdiction. You must not transmit any viruses, malware, or destructive code. A breach of any of these Terms may result in immediate termination of your access to our Services.

Section 02General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, or misuse any portion of the Services, or access to the Services, without express written permission from us.

Your content, excluding credit card information, may be transferred unencrypted across networks and may be adapted to technical requirements. Credit card information is always encrypted during transfer.

Section 03Accuracy of Information

We are not responsible if information available on this site is not accurate, complete, or current. The material provided is for general informational purposes only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify site contents at any time but have no obligation to update information.

Section 04Modifications to Services and Prices

Prices for products and Services may change without notice. We reserve the right to modify or discontinue any Service at any time without notice. We shall not be liable to you or any third party for modifications, price changes, suspension, or discontinuation of the Services.

A price change does not apply retroactively to a purchase you have already completed.

Section 05Products and Services

Certain products or Services may be available exclusively online through our website.

Due to the digital nature of our products and services, all purchases are final. See Section 26 for the full refund policy.

We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction. We do not guarantee that the quality of any products, Services, information, or materials will meet your expectations.

Section 06Billing and Account Information

We reserve the right to refuse or cancel any order. You agree to provide accurate and complete purchase and account information for all purchases, and to update your information as necessary to complete transactions and maintain communication.

Your account is for your personal use only. Account sharing is not permitted. See Section 18 for the full terms on individual access.

Section 07Membership Terms

Membership is a subscription. At checkout you choose a term length, six months or twelve months, and that choice determines the length of your commitment and the length of each renewal that follows.

Your first term begins on the day you enroll, not on a fixed calendar date, and runs for the length you selected. Each renewal term also runs for that same length, from its own charge date, unless you change your term length with us in writing before a renewal.

Your selected term is a binding commitment, not a trial. Choosing six months means you are committing to six months. Choosing twelve means twelve. This is true whether you pay in full or choose a payment plan for your first term. The payment options exist to make your chosen term easier to enter, not to make the commitment partial or exit-at-will.

Membership is not cancel-when-you-feel-like-it. Once your term begins, you are committed through its end regardless of whether you attend calls, complete programs, or use your access. If you choose a payment plan, the remaining installments continue to be due on that same basis. Stopping payment does not end the commitment. It ends your access, and the balance remains owed.

Cancelling, described below, only ever means declining to renew once your current term ends. It is not a way to end a term early.

Renewal and pricing

Unless you cancel before your renewal date, your membership renews automatically for another term of the same length, at the then-current full membership price, charged to the payment method on file. We will email you before your renewal date to let you know it is coming, what the charge will be, and how to change your term length if you would like a different one for your next term.

During your term, we may offer you a member-only rate to renew early. These offers are personal to you, are sent by email, and are valid only for the period stated in the offer. If you do not take an offer and do not cancel, your membership renews at the full price.

It is your responsibility to keep a current email address on file with us and to review the communications we send about your membership, including renewal notices and any offers. We are not responsible for a notice you do not see because your contact information is out of date or because you did not open it, and a missed notice does not entitle you to a refund or excuse a renewal charge.

Cancelling

You may cancel at any time before your renewal date by writing to decodingyourdesign@gmail.com. Cancelling stops the next renewal charge. It does not end or refund the term you are currently in, and access continues through the end of the term you already paid for.

  • When a term ends without renewal, live access and access to member archives close. Anything you purchased separately remains yours.
  • Live programming, including call schedules and program cycles, may be adjusted over the course of the year. We may substitute or reschedule sessions where necessary.
  • Recordings of live calls are provided as a convenience. We do not guarantee that every session will be recorded or that any recording will remain available indefinitely.

Section 08Payment Plans

Where a payment plan is offered, you authorize us and our payment processor to charge each scheduled installment to your payment method on the agreed dates until the plan is complete.

A payment plan is a way of spreading the cost of a purchase. It is not a subscription, a trial, or a month-to-month arrangement, and it cannot be cancelled partway through. You remain responsible for the full purchase amount regardless of how much of the program you use.

You agree to keep a valid payment method on file for the duration of the plan. If a payment fails, we may retry the charge and may suspend your access until the balance is brought current. Persistent non-payment may result in termination of access, and the outstanding balance remains due.

If a payment is missed

We will attempt to reach you before taking any action. If a scheduled payment fails or is stopped, and the balance is not resolved, the following applies:

  • Access to the product the plan relates to is suspended
  • Any member or promotional discount code issued to you is void while the balance is outstanding
  • You may not enroll in anything new until the balance is resolved
  • The outstanding balance remains due in full, and no partial refund is issued for payments already made

Access to other products while a balance is outstanding

Where you hold an outstanding balance with us, we may suspend your access to all products in your account, including products you have paid for separately and in full, until the balance is resolved.

This is a suspension, not a forfeiture. Anything you paid for in full remains yours. It is held, not removed, and access is restored once the outstanding balance is cleared.

If you are in financial difficulty and cannot make a payment, write to us before it fails. We can almost always find an arrangement. What we cannot do is absorb a silent stop.

If the balance remains unresolved for one hundred and eighty days, we may terminate the affected enrollments permanently. Termination of access does not cancel the debt. We reserve the right to recover any outstanding balance by any lawful means, and to recover reasonable costs incurred in doing so.

Good standing

Continued access to membership and to any live program requires that your account be in good standing, meaning that you hold no outstanding balance on any purchase with us.

Membership is an ongoing relationship rather than a file in a folder. Where an account carries an unresolved balance on any product, membership access may be suspended alongside it, regardless of whether the membership itself was paid in full. Membership access is restored when the account returns to good standing.

Section 09Discount Codes and Promotional Pricing

Discount codes are valid only for the offer, product, and time period stated at the time they are issued. Codes may not be combined or stacked with other codes or promotional pricing unless we state otherwise in writing.

Codes are non-transferable and hold no cash value. A code must be applied at checkout. We are not able to apply a discount retroactively to a completed purchase.

Member discount codes are valid only while your membership term is active.

Section 10Educational Purpose and Scope of Services

Our Services are educational. Human Design, Gene Keys, and Astrology are taught here as tools for self-awareness and personal development.

Nothing we offer is medical, psychological, psychiatric, legal, or financial advice, and nothing we offer is a substitute for care from a licensed professional. Our teachings are not diagnostic and are not predictive of future events. You remain responsible for your own decisions and for seeking qualified professional support where it is needed.

If you are experiencing a medical or mental health crisis, please contact a licensed professional or your local emergency services.

Section 11Community Conduct and Confidentiality

Our live calls and community spaces depend on mutual respect and discretion. By participating, you agree to:

  • Treat other participants and our team with respect, and refrain from harassment, discrimination, or abusive conduct
  • Keep what other participants share within the container, and not repeat, screenshot, quote, or publish another participant's personal sharing outside of it
  • Refrain from using our community spaces to promote or sell your own offers without our written permission
  • Refrain from offering unsolicited diagnostic, medical, or clinical advice to other participants
  • Follow the direction of the host or facilitator during a live session, including requests to mute, wait a turn, move a conversation to a different setting, or end a line of discussion
  • Refrain from repeatedly interrupting, talking over, or preventing the host or other participants from speaking

Our hosts and facilitators set the structure of a live session, including who speaks and when, so that the container works for the group as a whole and not only for the loudest voice in it. A participant who disagrees with a boundary a host sets is welcome to raise it with us afterward. Disagreement with a boundary does not entitle a participant to override it in the moment, and a host's request to pause, redirect, or end a conversation is not, itself, mistreatment.

We may give a verbal warning during a live session, mute or remove a participant from that session, or remove a participant from the Services entirely, for conduct we determine, at our sole discretion, to be disruptive or harmful to the container. This determination is ours to make and is final. Removal for conduct does not entitle you to a refund, and does not affect any balance you owe us under Section 8.

Section 12Optional Tools

We may provide access to third-party tools over which we have no control. These tools are provided "as is" and "as available" without warranties of any kind. Your use of optional third-party tools is entirely at your own risk.

Section 13Third-Party Links

Our website may contain links to third-party websites. We are not responsible for examining or evaluating their content and we assume no liability for third-party materials, products, or services.

Section 14User Comments and Feedback

If you submit comments, feedback, suggestions, or ideas to us, you agree that we may use them without restriction and without compensation. You agree that your comments will not violate any rights of third parties or contain unlawful, abusive, or harmful material.

Section 15Personal Information

Your submission of personal information through the site is governed by our Privacy Policy.

Section 16Errors and Inaccuracies

Occasionally there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors at any time without prior notice, including after an order has been submitted.

Section 17Prohibited Uses

You may not use the website or Services:

  • For unlawful purposes
  • To violate intellectual property rights
  • To harass, abuse, harm, or discriminate against others
  • To upload viruses or malicious code
  • To collect the personal data of others
  • To spam, phish, scrape, or crawl the website
  • To train or develop any machine learning or artificial intelligence system on our content
  • To interfere with security features

Violation may result in termination of your access.

Section 18Intellectual Property and Content Protection

All materials provided through our Services, including but not limited to courses, digital downloads, videos, recordings, text, graphics, workbooks, training materials, methods, and educational content, are the exclusive intellectual property of DESIGN DECODED LLC and are protected by copyright and intellectual property laws.

When purchasing any product or Service from us, you are granted a limited, non-exclusive, non-transferable license to access and use the content for your own personal use only.

You expressly agree that you will not:

  • Scan, copy, or duplicate any materials
  • Record or screen-capture sessions or content
  • Share, upload, or distribute content to third parties
  • Reproduce, resell, republish, or teach from any materials for unauthorized, commercial, or improper use

Unauthorized reproduction or distribution of our intellectual property may result in immediate termination of access and legal action.

One purchase, one person

Every course, program, and membership is licensed to one individual. Your access is personal to you and is not shared, split, transferred, resold, or gifted onward once used.

This means that each person who wants access to a course or membership purchases their own. Specifically, you agree not to:

  • Share your login credentials with anyone, including a partner, family member, friend, colleague, or client
  • Purchase one enrollment to be used by two or more people, or split the cost of a single enrollment between people who all intend to use it
  • Pass along recordings, workbooks, downloads, slides, or call links to anyone who has not purchased access
  • Re-teach, paraphrase, or repackage our material as your own offering, whether paid or free
  • Use our materials as curriculum or handouts in your own practice, classes, or client work

We monitor account access for sign-in patterns consistent with sharing. Where we find that access is being shared, we may terminate all affected accounts immediately, without refund, and may require the additional users to purchase their own access before any account is restored.

If two people in one household both want to be here, write to us. We would rather find a fair way for you both to have your own access than have you work around it.

Certification and credentials

Completion of a certification program grants you the right to describe yourself using the credential as we designate it, for as long as you remain in good standing. It does not grant you a license to teach, reproduce, or distribute our curriculum or materials, or to represent yourself as an agent, affiliate, or representative of DESIGN DECODED LLC.

Section 19Disclaimer of Warranties

The Services and all products delivered to you are provided "as is" and "as available". We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Section 20Results Disclaimer

We do not guarantee specific results from the use of our products or Services. Individual outcomes vary based on numerous factors, including personal effort, experience, and external circumstances.

Section 21Limitation of Liability

To the fullest extent permitted by law, DESIGN DECODED LLC shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of our Services. Because some jurisdictions do not allow certain limitations, our liability shall be limited to the maximum extent permitted by law.

Where liability cannot be excluded, our total liability to you shall not exceed the amount you paid us for the Service giving rise to the claim.

Section 22Indemnification

You agree to indemnify and hold harmless DESIGN DECODED LLC and its employees, affiliates, and partners from any claims, damages, liabilities, and legal fees arising from your violation of these Terms or misuse of the Services.

Section 23Termination

We may terminate or suspend access to our Services immediately without notice if you violate these Terms. All obligations and liabilities incurred prior to termination shall survive termination.

Section 24Governing Law

These Terms shall be governed by and interpreted according to the laws of the State of Florida, United States, without regard to conflict of law principles. You agree that any disputes shall be resolved in the state or federal courts located in Florida, United States.

Section 25International Users

Our Services are operated from the United States. If you access the Services from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws that cannot legally be waived, including any statutory right of withdrawal available to consumers in the European Union or United Kingdom.

Section 26No Refund Policy

Due to the digital nature of our products and services, all purchases are final and non-refundable unless otherwise required by law.

By purchasing from us, you acknowledge and agree that once digital access has been granted or content has been delivered, no refunds, returns, or exchanges will be provided. Where a payment plan is in place, the remaining installments continue to be due.

If something has gone wrong with your access or your purchase, write to us. We would much rather solve it with you.

Section 27Chargebacks and Payment Disputes

By purchasing our products or Services, you agree not to initiate a chargeback or payment dispute with your payment provider without first contacting us to attempt resolution. Unauthorized chargebacks may result in termination of access to Services and possible legal action.

Section 28Testimonials and Class Participation

By participating in any live class, coaching call, group program, webinar, or community hosted or facilitated by DESIGN DECODED LLC, you acknowledge and agree to the following.

Recordings and editing

Live sessions may be recorded and made available to participants and, where applicable, to future purchasers. Our sessions are a container for real and sometimes difficult conversation, and recordings are not edited to remove a topic simply because it is heavy, personal, or uncomfortable. The default is that a session is recorded and shared as it happened.

If you do not want your own contribution, or a specific topic or moment you were part of, included in a recording, you are welcome to ask us to remove it, and we are glad to. This request has to come from you. We do not assume on your behalf that something you shared was not meant to be included, and we are not able to remove content we were never told about. Requests may be sent to decodingyourdesign@gmail.com, ideally as soon as possible after the session, and we will act on them promptly.

Outside of a specific request, we edit recordings at our sole discretion and are under no obligation to include any particular portion of a session in a published recording.

Testimonials and comments

Any written comments, chat messages, verbal feedback, or testimonials you share during or after a session may be captured and used by DESIGN DECODED LLC.

License to use

You grant DESIGN DECODED LLC a perpetual, royalty-free, worldwide license to use your words, quotes, written feedback, and testimonials, with first name or initials only unless you consent to full name use, for marketing, promotional, and business purposes, including social media, website content, email marketing, and sales materials.

No compensation

You agree that no compensation is owed for such use.

Opt out

If you do not wish your comments or testimonials to be used for promotional purposes, you must notify us in writing at decodingyourdesign@gmail.com prior to or immediately following the session.

Session recording is addressed further in our Privacy Policy.

Section 29Changes to These Terms

We reserve the right to update these Terms at any time. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Section 30Contact Information

Questions about these Terms should be sent to decodingyourdesign@gmail.com.

DESIGN DECODED LLC
200 SW 1st Ave
Hallandale Beach, FL 33009
United States